Cancellation Policy
You may cancel your break at any time. However a fee will be charged as follows:
If you cancel the booking more than 4 weeks before arrival the fee is £100 per cabin (i.e. your deposit)
If you cancel the booking 4 weeks or less before your arrival date the fee will be 100% of your accommodation cost.
If you cancel the booking 7 or more days before arrival we will refund the cost of any “extras” booked (e.g. bedding, romance packs, etc.)
We strongly advise you to buy holiday insurance to cover the possibility of you having to cancel as we will not issue a refund if you cancel and will pursue outstanding debts.
Refunds can only be made onto the card or into the bank account used to pay for the break.
If you cancel the booking more than 4 weeks before arrival the fee is £100 per cabin (i.e. your deposit)
If you cancel the booking 4 weeks or less before your arrival date the fee will be 100% of your accommodation cost.
If you cancel the booking 7 or more days before arrival we will refund the cost of any “extras” booked (e.g. bedding, romance packs, etc.)
We strongly advise you to buy holiday insurance to cover the possibility of you having to cancel as we will not issue a refund if you cancel and will pursue outstanding debts.
Refunds can only be made onto the card or into the bank account used to pay for the break.